Q: How does iCloud Sync work when I install the game on a new device?
A: When you install the game for the first time, the game will check iCloud for any saved progress associated with your Apple ID. If no saved progress exists, you'll start as a new player. If saved progress is found, the game will automatically sync and load your previous progress.
Q: I started playing on a new device but it didn’t sync my progress. Why?
A: This may happen if iCloud is disabled on the new device, or if there’s a syncing issue. Ensure that iCloud is enabled and linked to the same Apple ID. If the issue persists, try restarting the game or checking your internet connection.
Q: How does iCloud Sync work if I have multiple accounts or devices?
A: The game saves the first progress connected to iCloud. The game will remember your selection for that device and sync accordingly.
For new players, the game will save your progress to iCloud once you log in for the first time.
Q: What happens if I play on multiple devices without syncing my progress?
A: If you play on multiple devices without syncing, the game may detect conflicting progress across the devices. You will need to choose which version of your progress to keep: the one saved locally on your device or the one stored in iCloud. Once you select an option, the game will sync your choice and remember it for that device.
Q: Can I continue playing if I decide not to resolve the conflict immediately?
A: No, you cannot continue playing without resolving the conflict. You must choose either the local data on your device or the data saved in iCloud before continuing.
Q: What if I accidentally choose the wrong option when resolving a conflict?
A: If you select the wrong option and sync the wrong progress, unfortunately, the game will sync based on that selection. However, if your game is connected to Facebook or Sign in with Apple (SIWA), you may still be able to recover the correct progress by re-syncing through those platforms
Q: How can I turn off iCloud sync?
A: Please visit Apple instructions on the following website:
https://support.apple.com/en-us/118225